Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Personal Identification Information: Name, email address, phone number, and other details you voluntarily provide when registering or filling out forms.
• Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
• Usage Data: Pages or screens viewed, time spent in the App, links clicked, and other interaction data collected automatically.
• Location Data: With your explicit permission, approximate or precise location to provide region-specific community information.
• Communications: Messages or enquiries you send us through the contact form or in-app support.

2. How We Collect Information

• Directly from you — when you register, fill a form, or contact us.
• Automatically — through cookies, log files, and analytics SDKs as you navigate the App or website.
• Third-party services — such as Google Firebase or Google Analytics, which operate under their own privacy policies.

3. How We Use Your Information

We use the collected information for the following purposes:

• To operate, maintain, and improve the App and website.
• To send you community updates, event notifications, and newsletters (with your consent).
• To respond to your enquiries and provide member support.
• To analyze usage patterns and improve user experience.
• To comply with legal obligations and protect the rights of JVIPS and its members.
• To process membership registrations and program enrollments.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following limited circumstances:

• Service Providers: Trusted third parties who assist us in operating the App (e.g., hosting, analytics, push notifications) under strict confidentiality obligations.
• Legal Requirements: When required by law, regulation, court order, or governmental authority.
• Protection of Rights: To protect the safety, rights, or property of JVIPS, its members, or the public.
• Organizational Transfers: In the event of a merger or acquisition, your data may be transferred with prior notice to you.

5. Permissions Requested by the App

The JVIPS App may request the following device permissions:

• Internet Access: Required to fetch community content and updates.
• Push Notifications: To send event reminders and community alerts (can be disabled in device settings).
• Storage: To cache content and allow you to save documents or images shared by the organization.
• Location (optional): To display region-relevant news and events; only requested when needed and with your explicit consent.
• Camera / Gallery (optional): Only if you choose to upload a profile photo; not accessed without user action.

All permissions are requested at the time of use and can be revoked from your device's app settings.

6. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit, access controls, and regular security reviews.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach, we will notify affected users in accordance with applicable laws.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. When your data is no longer needed, we securely delete or anonymize it. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

Depending on applicable law, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal data ("right to be forgotten").
• Objection: Object to processing of your data for direct marketing purposes.
• Portability: Request transfer of your data to another service in a machine-readable format.
• Withdraw Consent: Withdraw consent for processing at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at privacy@jvips.app7.in.

9. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain website features.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly.
• Analytics Cookies: Used by Google Analytics to understand how visitors interact with the site (anonymized data).
• Preference Cookies: Remember your settings and choices for a better experience.

10. Children's Privacy

Our App and website are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal data without parental consent, we will delete such information promptly. If you believe we have collected data from a child, please contact us immediately.

11. Third-Party Links

Our App and website may contain links to third-party websites or services (e.g., social media platforms, Google Play Store). These third-party sites operate under their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or App features. When we do, we will revise the "Last Updated" date at the top of this page and, where appropriate, notify you via email or an in-app notification. Your continued use of the App after any changes constitutes your acceptance of the updated policy.

13. Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDPA). Any disputes arising out of this policy shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.